Privacy Policy

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Last updated: 10 August 2026

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SAMA – The Silver Creek ("SAMA", "we", "us", "our") operates a boutique retreat in Bogmalo, Goa, India, and the website samathesilvercreek.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or making a booking enquiry with us, you agree to the practices described here.

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1. INFORMATION WE COLLECT

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We collect information in the following ways:

- Information you give us directly — name, email address, phone number, and any message details when you submit a contact or booking enquiry form, or write to us directly.
- Booking information — if you book a stay through a third-party OTA (online travel agency) such as Booking.com, MakeMyTrip, or Airbnb, that platform collects and processes your booking and payment details under its own privacy policy. SAMA receives only the guest and stay details needed to fulfil your reservation.
- Automatically collected information — standard technical data such as IP address, browser type, device type, pages visited, and referring site, collected via cookies or similar technologies when you browse the Site.

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2. HOW WE USE YOUR INFORMATION

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- To respond to enquiries and communicate about your stay
- To confirm and manage reservations
- To improve the Site and understand how visitors use it
- To send occasional updates about SAMA, if you have opted in to hear from us
- To comply with legal, tax, and regulatory obligations

We do not sell your personal information to third parties.

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3. COOKIES

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The Site may use cookies and similar technologies to remember preferences and understand site traffic. You can control or disable cookies through your browser settings; some parts of the Site may not function as intended if cookies are disabled.

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4. SHARING OF INFORMATION

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We share personal information only with:

- Service providers who help us operate the Site, manage bookings, or communicate with guests (e.g. website hosting, email, booking platforms), bound to protect your data
- Authorities, where required by law, regulation, or legal process.

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5. DATA RETENTION

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We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by applicable law (including Indian tax and hospitality record-keeping requirements).

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6. YOUR RIGHTS

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You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. We will respond within a reasonable time.

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7. DATA SECURITY

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We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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8. CHILDREN'S PRIVACY

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The Site is not directed at children, and we do not knowingly collect personal information from children under 18.

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9. CHANGES TO THIS POLICY

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We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

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10. CONTACT US

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For any questions about this Privacy Policy or your personal information, contact us at:

SAMA – The Silver Creek
9RFP+F57, Bogmalo, Goa 403801, India
hello@silvercreeksama.com